Refund Policy
LOTIFY AI INC.
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Refund Policy
Effective Date: October 1, 2026
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1. When we refund or credit you
We will refund or credit you if:
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The Report is not delivered within 96 hours of your order.
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You were charged more than once for the same Report.
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2. How to ask
Email team@lotify.ai within 30 days of delivery. Include the email address you used to order and the property address. If you are asking about a mistake or missing data in your Report, tell us what looks wrong and, if you can, where you found the correct information.
We will review your request and reply within 5 business days. If a mistake is ours, we will review it and correct the Report.
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3. How refunds are paid
Refunds go back to the original payment method unless you ask for a credit toward another Report. Your bank or card issuer may take several business days to post a refund.
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4. What is not refundable
Outside the cases above, fees are non-refundable once the Report is delivered. A Report that shows few or no issues is not a reason for a refund, because the Report reflects what the available records show.
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5. Other things to know
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The Free Preview costs nothing, so there is nothing to refund.
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We do not currently offer subscriptions. If we do, the renewal and cancellation terms will be shown at purchase.
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If you have a problem, please contact us before you dispute a charge with your bank. We can usually resolve it faster.
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This Policy is part of our Terms & Conditions. If this Policy and the Terms conflict, the Terms control.
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Nothing in this Policy limits rights you have under law that cannot be waived.
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Contact
Lotify AI Inc.
Address: 1500 N GRANT ST / SUITE 10616 DENVER, CO 80203.
Email: team@lotify.ai.